Hermitage Care
NDIS Registered Provider · Melbourne

Support that knows your name.

Registered NDIS provider serving metropolitan Melbourne. We assign a consistent key worker to every participant, someone who knows your goals, your routine, and your name.

Registered NDIS Provider
24h Referral ResponseAll Plan Types
They actually listen to what we need. Not what ticks a box.
S

Sarah M., Mother of NDIS participant

Werribee, Melbourne

Hermitage Care team with participant
12+
Services
24h
Response
About

Built on respect, not on volume.

Hermitage Care was founded by Sunil Mohan Bassi after more than a decade working inside NDIS disability services across Melbourne, watching the same failures happen at provider after provider.

Every participant is assigned a named key worker who genuinely knows them: their goals, their routine, and what a good day looks like for them. Not a rotating roster. A real person who picks up the phone.

Read our story
For Coordinators

Ready to refer?

Send us the details. 24-hour response. Services start within the week.

FAQ

Common questions.

How do I refer a participant?+
Use our online referral form, email info@hermitagecare.com.au, or call 0426 710 210. We need the participant's name, NDIS number, plan management type, and the supports you're requesting. We acknowledge every referral within 24 hours and aim to schedule an intake meeting within the week.
What plan types do you accept?+
We work with all three NDIS plan management types: Agency Managed (NDIA-managed), Plan Managed, and Self Managed. Every participant is welcome regardless of how their plan is managed.
How fast can services start?+
We acknowledge every referral within 24 hours. From there, we schedule an intake meeting, usually within the week, to understand the participant's goals and match them with the right support worker. Most participants have services in place within two weeks of their first referral.
Which areas of Melbourne do you cover?+
We cover metropolitan Melbourne from Werribee to Ringwood and Craigieburn to Frankston. If you are unsure whether we service your specific area, call us on 0426 710 210 and we will give you a straight answer.

Ready to refer?

24-hour response guaranteed

Make a Referral